Kenya Airways Bangkok Office – Complete Travel Support for Passengers

The Kenya Airways Bangkok office provides reliable and convenient travel services, including ticket bookings, flight changes, baggage support, and travel documentation assistance. Located on Wireless Road in central Bangkok, the office offers professional in-person customer service for passengers flying with Kenya Airways to Africa and beyond.

Jul 4, 2025 - 18:19
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Kenya Airways, the national airline of Kenya and a respected member of the SkyTeam Alliance, offers extensive international connectivity, including routes between Africa and Southeast Asia. For travelers based in Thailand or transiting through the region, the Kenya Airways Bangkok office serves as a central hub for flight bookings, travel assistance, and customer service. With its strategic location and experienced staff, the Bangkok office ensures a smooth and hassle-free experience for passengers flying with the airline.


Office Address Kenya Airways Bangkok Office

Location:
Unit 1701, 17th Floor, 208 Wireless Road Building
Wireless Road, Lumpini, Pathumwan
Bangkok 10330
Thailand

This centrally located office is easy to access from all parts of Bangkok and is situated within a prominent business district, making it convenient for both leisure and corporate travelers.


Contact Details Bangkok Office

Phone Number:

  • +66 2 253 6472

Fax Number:

  • +66 2 253 6476

Email Contact:

These contact channels are managed by experienced staff who can assist with flight reservations, travel inquiries, baggage issues, and special service requests.


Services Provided by the Kenya Airways Bangkok Office

  • Flight Bookings and Reservations
    Assistance with ticket reservations for flights to Africa, Europe, and other international destinations served by Kenya Airways.

  • Ticket Modifications and Cancellations
    Support for passengers needing to reschedule or cancel their travel plans, with guidance on fare conditions and refund eligibility.

  • Fare and Route Information
    Information on available routes, special promotional fares, and frequent flyer program benefits.

  • Baggage Services
    Details about baggage allowances, excess baggage charges, and assistance with lost or delayed luggage claims.

  • Special Travel Assistance
    Services for passengers with medical needs, reduced mobility, unaccompanied minors, and those requiring customized travel support.

  • Visa and Document Guidance
    Help with understanding travel documentation requirements for destinations served by Kenya Airways, including visa rules and health-related travel advisories.


Why Visit the Kenya Airways Bangkok Office?

  • In-Person Assistance
    The office offers face-to-face customer support for travelers who prefer dealing directly with airline staff rather than online platforms.

  • Reliable Information
    All details and updates are provided directly from Kenya Airways, ensuring accuracy and transparency.

  • Safe and Secure Transactions
    Payments, ticketing, and travel modifications are processed securely through the airlines official systems.

  • Strategic Location
    Located in the heart of Bangkoks business district, the office is ideal for tourists, expats, and corporate travelers alike.


Conclusion
The Kenya Airways office in Bangkok is a valuable resource for travelers seeking professional and efficient airline support in Thailand. From booking flights and managing reservations to handling baggage issues and offering travel advice, the Bangkok office ensures passengers enjoy a reliable and stress-free travel experience. Whether you are planning a trip to Africa or connecting through Nairobi to another destination, the Kenya Airways team in Bangkok is ready to assist every step of the way.