A Course of Action if QuickBooks Company Files are Missing

QuickBooks company files are missing? Learn how to locate lost files, recover deleted data, and fix errors causing your company file to disappear.

Jul 15, 2025 - 17:56
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A Course of Action if QuickBooks Company Files are Missing
QuickBooks Company Files are Missing

Is your QuickBooks company file missing or has it been lost? This can be very frustrating, especially when you urgently want to access the files. But you dont have to worry, there are solutions that can help you find your company files. And, all the solutions have been covered within the blog. Along with this, we will also uncover some reasons why your QuickBooks company files are missing and how you can retrieve them. For instance, the reasons could be deleted QB files, conflicts with *QBW.TLG(Transaction Log) file, using an inappropriate way to access the company file, and many others.

Stay with this blog because we have provided you with step-by-step troubleshooting methods to locate and get the company files back that are missing.

Hence, this blog is enough to help you retrieve your missing company files. But if you dont want to do it alone, dial +1.833.802.0002 and ask professionals to do it for you.

Main Contributors to the Issue: QuickBooks Company Files are Missing

These are the reasons why QuickBooks company files are missing. Lets have a look:

  • It is mainly seen when QB files are relocated.

  • In case you have deleted the files and you are now trying to access those deleted ones.

  • The issue often appears when you use an inappropriate way to access the company file.

  • Due to an unstable network connection, you are unable to access the files in multi-user mode.

  • Also, when you try to open a company file in the No Company Open window.

  • Another reason that might be responsible for this is conflicts with *QBW.TLG(Transaction Log) file.

  • Due to exceeding the character limit in the company file name.

  • When QB cant find the company files, it may create issues like QuickBooks error code 6189 816.

Implement the Resolutions to Locate the QuickBooks Company Files

You can easily rectify the missing company file issue if you implement the solutions properly. See what you need to do:

Solution 1: Check the company file name

If QB fails to locate the company file, there is a possibility that the company file is not accurate according to the standard format.

Check it by the following:

  • The name of the file should not be long.

  • The company file name cant contain any special characters.

  • You can also rename it by right-clicking the file and choosing the Rename option.

Solution 2: Move the file to local storage

  • The very first step is inserting the external storage device where you have saved the company file.

  • Open that device and copy the company file.

  • Later, you need to paste the copied company file on your desktop.

  • Launch QB.

  • Go to the No Company Open window.

  • Choose Open/Restore Company File.

  • Go to the Desktop and look for your company file.

  • Open this file in this step.

  • See where QB stores the company files.

Recommended to Read: How to fix error cannot communicate with the QuickBooks company file?

Parting Thoughts

After reading this entire blog, you now know why QuickBooks company files are missing and also the solutions to retrieve them. If you find this approach risky, consider consulting an expert to assist with the process. Dial +1.833.802.0002 to connect.